Features

Features of Wachtlijstsysteem

Wachtlijstsysteem is a central platform for managing registrations and waiting lists within healthcare practices. With this system, you maintain oversight, automate administrative processes, and save valuable time for each new patient. You work more efficiently while ensuring clear communication with clients. On this page, you can read how the system supports you with registration, processing, and overview, with attention to privacy, security, and ease of use.

Would you like to know how this system can work in your healthcare practice? You can always contact us or request a demo. We are happy to think along with you.

Working securely

When processing patient data, security is essential. Wachtlijstsysteem is therefore fully designed in accordance with applicable privacy legislation and healthcare standards.

You work with:

  • Encrypted data storage and secure connections
  • Role-based permissions so only authorized staff have access
  • Complete logging of actions and changes
  • Data storage on Dutch servers

This ensures that patient data is handled carefully and responsibly.

Smart registration via your own website

Patients can easily register through a secure form on your own website. This form can be integrated via an iframe or API and is fully customizable to your organization.

You decide:

  • Which information is requested
  • Which fields are required
  • For which postal codes or regions registration is available

All input is automatically validated, so incorrect or incomplete registrations are detected immediately.

Pending list and approval

New registrations appear in a clear pending list. Here, you review the information before a registration is actively placed on the waiting list.

You can:

  • Edit or complete information
  • Approve or reject registrations
  • Process multiple requests at the same time

This provides control without additional administrative pressure.

Active waiting list management

Approved registrations are automatically placed on the active waiting list. From one portal, you manage all current applications.

You maintain insight into:

  • Statuses and processing times
  • Multiple registrations within one household
  • Manual and batch status updates

This allows you to work efficiently, even with larger numbers of registrations.

Ready for more clarity, less administrative pressure, and more time for care?

Discover how Wachtlijstsysteem simplifies your registrations and waiting lists, automates processes, and saves you time right away, without compromising privacy and security.

Processed registrations and archive

Completed registrations are clearly stored in the archive. They remain available for review, analysis, or export.

You can:

  • Search for registrations
  • Export data to PDF or CSV
  • Use historical data for reporting

Everything stays structured and accessible.

Analysis and reporting

Wachtlijstsysteem provides insight into your intake and processing. With filters and exports, you can easily create analyses that support policy and planning.

For example:

  • Number of registrations per period
  • Processing times of requests
  • Trends and capacity demand

These data can be exported directly for internal use or accountability.

Automatic communication with patients

With every status change, the patient automatically receives an email. This provides clarity and reduces questions directed to your organization.

You manage:

  • The content of email templates
  • When notifications are sent
  • The tone of voice of your communication

This keeps your communication professional and consistent.

Practice and organization settings

The system is designed to be flexible and adapts to your workflow. Without technical knowledge, you can configure the settings that matter to your organization.

You can configure, among other things:

  • Maximum number of registrations
  • Region and postal code restrictions
  • Welcome texts and instructions
  • Communication settings

Everything is managed clearly from one central environment.

Integrations and scalability

Wachtlijstsysteem can be connected to existing systems, such as EHRs. Integrations run through secure APIs and are prepared for scale and growth.

This keeps the system future-proof and aligned with your existing processes.

Wachtlijstsysteem can also be connected with IDProof by Entrust to quickly and easily verify the identity of your clients.

Do you have questions or would you like more information? Please contact us or request a demo.